Read what some of our satisfied insurance customers have to say! If you’d like to provide your feedback, please submit your online review.
- PMA friend told me about them. We have always appreciated how they treat us!Patty M., Mansfield, OH
- 5-Star!Warren P., Mansfield, OH
- Been happy with their pricing and coverage.Carol L., Mansfield, OH
- Shelby is lucky to have them. If you need insurance, I absolutely recommend!Abbey B., Shelby, OH
“I do not have the best driving history (at least I can admit it, though, right?!) and Tammy has always helped me with making sure I had the right policy – renters and auto! Not too long after Justin joined the agency, my auto policy renewed and my premium went up instead of down (and trust me – I had worked hard for it to go down, lol!). One phone call to him had him uncover that the company had me at fault for an accident that I wasn’t at fault for. He helped to fix my policy and even got some money refunded from the previous year!! Justin, Tammy, and Tyler are a truly great hometown team. Shelby is lucky to have them. If you need insurance, I absolutely recommend!”
- ...and always willing to go above and beyond to help their customers!Mirapicha A., Shelby, OH
“Shelby Mutual insurance has the best staff, best rates, very professional and always willing to go above and beyond to help their customers! I have recommended them to family and friends and will continue to do so! Call them today to save money but still have exceptional coverage!”
- Good rates and great customer service!Randy B., Shelby, OH
- Both work hard to accomplish diligent research of the companies...Lori B., Shelby, OH
“Tammy A. and Tyler K. are theeee best agents I have had in over 20 years. I highly recommend. They shop their companies they represent and find what you coverage you want at a good price. Both work hard to accomplish diligent research of the companies and SMIA is a great business in a neat little town.”
- Great service all around, I HIGHLY RECOMMEND!!Camden C., Shelby, OH
“I’ve called around for a couple weeks looking to insure my first home, after calling Tyler he took all of the stress and worries away. He explained everything thoroughly and I am saving hundreds from what other agencies have quoted me. The best decision I made was calling this office, will be doing all of my insurance needs here. Great service all around, I HIGHLY RECOMMEND!!”